Refunding the booking fee per participant for cancellations

last updated: 27.06.2017, 13:06 Uhr

The bookingkit booking fee of €0.50 per participant will be credited to you for each cancellation in the following monthly bill. The transaction fees of our payment service MangoPay will unfortunately also be charged in the case of a cancellation.

EXCEPTION: For payments made with PayPal, the entire transaction fee will be refunded!

In this case, we recommend charging these fees to the end user for the cancellation and only making a partial refund. You can specify the conditions for cancellations and refunds in your terms and conditions.

For general questions regarding cancellation, please refer to our article "Bookings – Cancellation".

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