I’m running a business, how do I use bookingkit?

last updated: 07.08.2018, 14:08 Uhr

In this article you can find out how to use bookingkit on an everyday basis as the manager of a business:

  1. User management
  2. Statistics
  3. Capacity utilisation / calendar
  4. Billing

In this article we are actually looking at your daily business operations, but if you are new to bookingkit, you can first set up bookingkit as follows:

1. Create Experience:
https://help.bookingkit.net/customer/portal/articles/2715799

2. Add series of dates:
https://help.bookingkit.net/customer/portal/articles/2715905

3. Integrate the experience into your website:
https://help.bookingkit.net/customer/de/portal/articles/2715867-bookingkit-in-die-eigene-webseite-integrieren---die-2-minuten-integration
 

1. User management

If you are on the Premium Tariff, you can add several users and specify which areas they can see, and which they can’t. You can also specify whether someone can just view an area or can also edit it under Settings> User Managementhttps://help.bookingkit.net/customer/de/portal/articles/2725227-einstellungen---nutzerverwaltung
 
For instance, your accounts department could view and/or edit just the billing area and maybe your operations staff could view and/or edit just the orders.

2. Statistics

You can get a quick overview of business figures under Statistics.
If you want to analyse the data in detail, or would like to import an analysis tool, you can export your figures under Statistics > Export,  

by order date, if sorted by the dates on which your customers booked:
https://help.bookingkit.net/customer/de/portal/articles/2715825-statistik---export---bestellungen-

by date of the service being provided, ie sorted by the dates your customers have booked to take up the experience:
https://help.bookingkit.net/customer/de/portal/articles/2715834-statistik---export---leistungen-

by vouchers sold:
https://help.bookingkit.net/customer/de/portal/articles/2715834-statistik---export---leistungen-csv-

And you can also see the total of outstanding vouchers here on a particular date:

3. Capacity utilisation/calendar

You can see how fully booked you are at a glance on your calendar. The calendar is constructed like a “heat map”, ie days which are particularly fully booked are marked in red. Days with fewer bookings are marked in yellow.

So how do you improve your capacity utilisation?

bookingkit gives you various different options for increasing capacity utilisation. As well as being a booking system, bookingkit is also a channel manager. That means that bookingkit can spread the quotas which you set over different marketing platforms https://eu5.bookingkit.de/marketing/portal . The benefit is that of all marketing activities, this is still the least work! The marketing platforms charge only one fee for bookings, and only for successful bookings: https://help.bookingkit.net/customer/portal/articles/2715881

You can also increase your capacity utilisation using flexible pricing, ie on days with low sales you can reduce your prices, and put them up on days with greater demand: https://help.bookingkit.net/customer/portal/articles/2924535

Apart from these actions in bookingkit, you can also make your website easier to find on Google by using SEO/online marketing: https://help.bookingkit.net/customer/de/portal/articles/2715847-welche-seo-tools-kann-ich-nutzen-um-meine-webseite-bei-suchmaschinen-besser-zu-platzieren-
 

4. Billing


If you are responsible, as the manager of the business, for billing and book-keeping, you can find further details on the topic of Accounts here: https://help.bookingkit.net/customer/portal/articles/2715954  

Otherwise we recommend, if you have an accountant/tax advisor, creating personal access for them via User Management, so that they can extract data regularly in bookingkit, and don’t always have to come to you with any queries.
We have put together the following guidelines for your accountant/tax advisor: https://help.bookingkit.net/customer/portal/articles/2923993-wie-gehe-ich-als-buchhalter-steuerberater-von-einem-erlebnisanbieter-mit-bookingkit-um-
 
 

How helpful was this article?
Contact Us
  • Having a lot on your mind? Feel free to get in touch with us:

    bookingkit Service
    service@bookingkit.de
eb03c2bed1cfd8d85e0c39dea6969a9e@bookingkit.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
einen Tag her
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete