Stumbling Blocks / Hurdles

  • Cancelling an order: The difference between cancelling an order and de...

    27.04.2017, 12:04 Uhr

    Cancelling an order To cancel an individual order, call up the relevant booking, click on the “Cancel” button and select the refund option requested. You can also cancel individual participants in an order, by clicking on th...

  • How can I search for bookings or vouchers?

    18.02.2017, 18:02 Uhr

    Wherever you currently are in the bookingkit software, a search function is always available in the top right-hand corner. You can call up individual bookings by, for instance, details of name, booking code or email address, and g...

  • How do i sell a book of 10 tickets using bookingkit?

    23.08.2018, 15:08 Uhr

    Our Sport & Wellness customers often ask what opportunities there are to manage sales of books of 10 tickets. When the customer books the 1st date, he acquires a book of 10 tickets, which he uses to pay when booking the next 9...

  • How do I set required fields for a booking?

    18.02.2017, 18:02 Uhr

    Under the menu item “Marketing” -> “Configuration Website” -> you can decide in the section “Compulsory details for booking” what details will be compulsory when booking. There are currently the following options: Telephone...

  • How can I import my own voucher codes?

    18.02.2017, 18:02 Uhr

    Have you already defined your own value codes and would now like to import them together in bookingkit? All you need to do is send a .csv-file with details of the title, value voucher code & amount to

  • How can I show the location of my event on Google Maps?

    18.02.2017, 19:02 Uhr

    Is it impossible to show the location of your event correctly on Google Maps? The reason is often that there is no street or house number at the desired address. In this case we require the Google Maps geo-coordinates from yoursel...

  • What is the difference between "Clear day" and contingent 0/...

    27.06.2017, 15:06 Uhr

    Management of availability for an individual date When the module “Advanced availability management” is activated and a booking called up in the calendar, you can increase or decrease the maximum number of participants. The diffe...

  • Settings – Company data

    18.02.2017, 19:02 Uhr

    General information (data relevant to marketing) Logo Display name Website Service email address Telephone no. Fax no. Contact person (data relevant to billing) Name Email add...

  • How do I add my old bookings to my bookingkit account?

    02.04.2018, 16:04 Uhr

    We want to make your switch to bookingkit as simple and smooth as possible, so there are 2 options for integrating your existing bookings. a) Reduction in vacant slots without details of participants: Use our “Availability manag...

  • 3 steps for creating new one-time or recurring appointments

    27.06.2017, 15:06 Uhr

    Here's how to create a one-time/recurring appointment in 3 easy steps. Step 1: Add appointment First, open the calendar from the menu on the left. Click on the gray "+ New appointment" button. Step 2: Select event Choo...

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