This error message is related to the verification of your identity through MangoPay. If you haven't uploaded any documents under Account -> Verification in your bookingkit account and they were not yet verified by MangoPay, then this error message will appear.

Check out our guide on one-time verification and complete the verification process as soon as possible so that you can continue using bookingkit as usual. If you have additional questions or run into problems during the verification process, don't hesitate to contact us at

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