You are also able to set up reservations in bookingkit straight away. When you enter a manual booking, it is now possible also to select the payment method, i.e. whether payment is to be made in cash or online. You have the choice between cash payment, online payment or invoice. This function will be particularly useful for corporate customers. You can, of course, apply internal price levels to a manual order. Only with the benefit that you can immediately show payment against invoice and now are perfectly prepared for B2B!
How does a manual booking become a reservation?
With the cash and online payment method, you can add a corresponding tick under Reservation and you then have to add an expiry date after the reservation. So you yourself determine for how long the reservation will remain valid, or how long the customer has to pay. If your customer exceeds the reservation deadline, the reservation becomes invalid and the date is available again in your calendar. You can also show invoice payments in cash in the same way. As soon as you record a payment receipt, you can change the reservation into an order with just one cllick.
How does everything look from the customer’s perspective?
When you set up a manual booking directly, your customer receives confirmation of the booking by email as usual. If, however, you make a reservation from the manual booking, your customer course receives a confirmation of the reservation. In this, your customer will also have their attention drawn to the need to clarify methods of payment with you (for cash payment) or to click on the link in the email to make a simple online payment, and therefore to convert the reservation into an order (for online payment).
And this is a view of the reservation email when payment is made online:
What do reservations look like in my bookingkit backend?
Reservations will be shown to you under Orders > Orders alongside your standard bookings. You can confirm reservations made by cash payment there, or decline them by cancelling (1 & 2). And the elapsed time for the respective order will also be displayed under this(3):