Do you run a trampoline park, and do you still need a perfectly working booking and admin solution? Then this is the right place for you! With bookingkit it’s child’s play to digitise your business and increase your turnover by more than 30%. This article explains how you can best use bookingkit for your trampoline park.
- Settings for your experiences
Extra: Flexible duration of experience
Extra: Book of 10 tickets
- Flexible prices
- Resource management
- Additional sales
- Checkout configuration
- User management
1. Settings for your experiences
bookingkit makes it possible for your experiences to be booked online. An “experience” is the activity you offer which your customers book on your website. As you run a trampoline park, it makes sense to offer other activities, such as bundles, special family discounts or children’s birthday parties etc. in addition to your actual offer, trampolining. You can also find out here how you set up your experience.
We would like to explain the tried and trusted settings for trampoline parks below, which will save you significant working time:
After you have set up an experience, or if you are working on an existing experience, we recommend that you set it up as “bookable online”. Add a concise description, select the appropriate category and enter a maximum number of participants (generally the max. quota for your space).
Add special highlights which characterise your experience. And you can also give details of what your customers should bring with them (e.g. ID) and any other things to note (e.g. age limit, exclusion of liability etc.).
Of course, you also have the opportunity to give customers instructions, e.g. that they should fill in the disclaimer form and bring it with them. You can also state how long before the start of the experience it can be booked. We advise setting the pre-booking period to 0, if you can, as in our experience many customers book trampoline parks on impulse.
We would now like to show you two more important extra features, the flexible duration of experience and the book of 10 tickets. These make perfect sense: you will be able to offer your customers greater flexibility, and also help them save money with a book of 10 tickets. These demonstrate your professionalism, and the features are also good for customer retention.
Flexible duration of experience
You should also consider setting up a flexible duration for your experience. If, for instance, you would like to offer a choice of different durations for your experience, your customers can now select the appropriate length of time, and book it directly in the experience. To do this, select “Experience”, then “Edit” in the desired experience, and then you can simply add “(+) create additional duration of experience” in “Duration of event”.
Book of 10 tickets:
In this option, when the customer books the 1st date, he acquires a book of 10 tickets, which he uses to pay when booking the next 9 dates. The pre-condition is that a price level for 10 bookings must be set up within the respective Experience.
Before you start, under Settings > Module you must first activate the relevant module “Flexible Tickets” with just one click.
Then enter the Book of 10 tickets in “Experience”, and via the top tab change to “Flexible offers”. Click on the button "+ New flexible offer” and select the experience you had previously created. Then you give a name to your flexible offer. In this case, you call it “Book of 10 tickets”. You then select the number of entry tickets, and create the price, compared with the actual price for 10 entry tickets, for instance.
Was that too much info all at once? May we recommend the detailed article on setting up and managing Books of 10 tickets?
2. Flexible prices
Would you like to offer your customers different prices at different times? Nothing could be simpler! You can activate “Flexible Pricing for Experiences” under Settings -> Module. Then enter the respective experience under Experiences and set up additional price lists, for instance fixing prices for weekdays, “happy hours” or school holidays.
Once you have set up the price list, it then just needs to be applied to the relevant dates. So you need to set up a new Series of dates and add the corresponding prices to the relevant dates or times:
Our Guidelines on the topic also explain all the important steps in this, and also show you what is displayed for the customer in the front end.
3. Resource management
Our Resource Management module makes it possible for you to manage your trampoline park’s capacity precisely and accurately. Create a resource called “Trampoline Park” which represents your space and link all the associated experiences at participant level.
Resource management works intelligently and prevents over-booking. As soon as one or more participants book a linked experience, the quota set in the dates which overlap in time with the booking will be automatically reduced.
We will explain below how in just three easy steps you can set up Resource Management optimally for your space:
- Activate Resource Management under Settings > Module.
- Under Experiences > Resource Management, create a resource and give it a name, e.g. “Hall”.
- Enter the maximum number of visitors and link to the respective experiences (at participant level).
You will also find everything you need to know about Resource Management here. Our interactive tutorial will also show you again how to set up your resources as a trampoline park in the optimum way:
4. Additional sales
5. Checkout Configuration
Under Marketing > Checkout Configuration we advise you to use the simplified entry of participants, which is activated as standard. You can also set compulsory details for the booking, for instance if customers have to give their telephone number or address.
And under Marketing > My Widgets you can also decide whether you want to display the number of free spaces in your front end or not, and you can also hide the map showing your relevant location. To learn more about this, have a quick look at our Guidelines.
And did you know that you can further personalise your bookingkit integration using CSS adaptations? Our guidelines will tell you everything you need to know. We will of course also be happy to help you with this, and we can make CSS changes for you. It’s all part of our service!
6. User management
If you use our Premium tariff you can set up various users in your bookingkit account, and also assign different rights and access authorisations. Under Settings > User management you can input these settings with just a few clicks. You will also find everything you need to know about our User Management here.
Would you like greater scope to push days with low sales, or to address a new target group? Then you should use our wide range of Marketing partners. bookingkit has an attractive portfolio of prestigious marketing partners. And we regularly get new partners on board. Under Marketing > Platforms you can automatically activate all existing and future marketing platforms up to a commission limit which you are free to select.
And you can of course also specify the quotas to be marketed. Either as a whole in the experience settings, or individually for different dates in the calendar. More info here.