As you probably know, you can refund any orders which are cancelled either in cash or in the form of a voucher. You can specify the amount individually at any time. And of course you can also give the customer a refund without cancelling the order. To do this, call up the order and click on the green “Refund” button. After this you can fix the amount of the refund, and also whether it is to take the form of a cash refund or a voucher.

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