We are sometimes asked why customers have to adhere to the specified price levels of the generic vouchers instead of being able to indicate their own value.
Here at bookingkit, we orient ourselves towards common practice in the e-commerce industry, where the ability for customers to specify their own voucher values has pretty much been eliminated.
The answer is simple. Customers generally tend to enter lower values than when values are suggested to them. If customers were able to do so, it would result in smaller and lower-value shopping carts.
For further information on this topic, take a look at our other articles on vouchers in our knowledge base.