With the mobile bookingkit app you have the possibility to scan tickets and thus register the entry of your customers. This is useful for Hop on Hop off trips, museums or laser tag providers.

First you have to activate the module "Tickets". At this point the customer receives a PDF ticket attached to his order confirmation and you can open it in the backend of the order:

If you want to scan the ticket, open the mobile bookingkit app. To do so, you only need to log in to the app and select "Ticketscan" from the options. 

Make sure you are logged in to the correct account if you are using multiple accounts. Otherwise the ticket will be displayed as invalid.

You can scan any ticket, no matter when the event takes place or when it is open. Once you have allowed camera use, you just need to point the camera at the barcode on the ticket until it is registered. Then you will see the following information:

  • Date and time of the service
  • Name of the customer
  • Payment status
  • The option to add a payment if the order is still unpaid
  • The information whether the ticket has already been checked in
  • If it is not yet checked in, you can click on the button "check in".

That's all there is to it.

Note that you can't determine in retrospect when a ticket was scanned. You can only see that it has already been checked in.

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