With the mobile bookingkit app you have the possibility to scan tickets and thus register the entry of your customers. This is useful for Hop on Hop off trips, museums or laser tag providers.
What tickets can be scanned?
We share the ticket codes with all market platforms and integrations. (except ticketsplus) This means that our ticketscan app can scan all the tickets of orders coming from integrations like GetYourGuide, Viator and many more.
Important note when creating a manual order via the bookingkit Ticketscan app: Please note that only whole amounts without decimal places can be marked as paid. (An order with a price of €19.90 will therefore only be marked as fully paid at €19).
First you have to activate the module "Tickets". At this point the customer receives a PDF ticket attached to his order confirmation and you can open it in the backend of the order:
2. If you want to scan the ticket, open the mobile bookingkit app. To do so, you only need to log in to the app and select "Ticketscan" from the options.
Make sure you are logged in to the correct account if you are using multiple accounts. Otherwise the ticket will be displayed as invalid.
You can scan any ticket, no matter when the event takes place or when it is open.
Once you have allowed camera use, you just need to point the camera at the barcode on the ticket until it is registered. Then you will see the following information:
Date and time of the service
Name of the customer
Payment status
The option to add a payment if the order is still unpaid
The information whether the ticket has already been checked in
If it is not yet checked in, you can click on the button "check in"
Note: you can't determine in retrospect when a ticket was scanned. You can only see that it has already been checked in.